Privacy policy
- Privacy Policy
- Cookies Policy
PRIVACY POLICY
Last updated: 18th June 2020
1- HOUSEPROUD FURNISHINGS LTD APPROACH TO PRIVACY
1.1 www.houseproudfurnishings.com is a website and a mobile application (all together our “platform”) owned and operated by houseproudfurnishings.com, Unit 2 6 Ballyrath Road, Armagh, Armagh, Northern Ireland, BT60 4LE
(company number NI601389) (“we”, “our”, “us”). We are committed to protecting and respecting your privacy in accordance with the applicable data protection legislation (the “Data Protection Legislation”). This privacy policy (“Privacy Policy”) sets out how we collect, use and share information that identifies you or is associated with you (“personal data”).
1.2 For the purposes of the Data Protection Legislation, we are the data controller of the personal data we collect and process about you. If you have any questions related to this Privacy Policy, please use the contact details provided in section 13 below to get in touch. In addition, you can contact our Data Privacy Manager at online@houseproudfurnishings.com
1.3 You should also be aware that we use cookies to store and access information whilst providing access to our platform. You can find out more about our use of cookies in our Cookies Policy.
2- PERSONAL DATA WE COLLECT ABOUT YOU
2.1 We collect personal data from you when you voluntarily submit information directly to us or via our platform. This can include information you provide when you register to use the platform, create an account on our platform, set up a profile on Services and interact with other users, visit one of our showrooms, use a tablet or similar device in one of our showrooms, complete a form, provide feedback or reviews on our products or platform, enter competitions through our platform, correspond with us, purchase products from the platform, subscribe to our email lists or respond to surveys or promotions.
2.2 The categories of personal data we collect include the following:
- Contact details: Such as your name, your email address, your telephone number and addresses associated with your account.
- Profile information: Such as your contact details (as above) and any information you share when creating a profile on Services.
- Comments and opinions: Such as comments and opinions you share on houseproudfurnishings.com services, feedback or reviews, or responses to surveys and promotions.
- Messages to us or between users: Including emails and messages sent via the platform.
- Payment and transaction information: Records of your purchases, payment methods, and related financial data.
- Your preferences: Notification settings, display preferences, etc.
- Information about products you have looked at: Tracked online or in showroom interactions.
- Information about how you use and connect to the service: Including IP, browser, OS, ISP, and usage behavior.
- Information about your location: Based on IP address for approximate geolocation.
- Information about the location of purchases: Displayed by postcode, anonymously on maps.
- Information provided by other users: Such as invitations or shared content.
- Information from fraud prevention organisations: Where legally permitted.
2.3 Additional automated collection from usage patterns and wishlists.
2.4 Data from Facebook Connect (e.g., token, username, profile image, etc.) when authorised by user.
3- HOW WE USE YOUR INFORMATION
3.1 Uses include communications, marketing (with consent), personalisation, payment handling, platform display, fraud prevention, user support, preference enforcement, product suggestions, and analytics.
3.2 Anonymised/aggregated data may be used for testing, analytics, and showcasing trends.
3.3 Lawful bases: consent, contractual necessity, legal obligation, or legitimate interest.
4- INFORMATION WE SHARE WITH THIRD PARTIES
4.1 We may share your personal data with the following parties:
- (a) Our users: we and you may share your information with other users as part of our services service so you are able to interact with our users as permitted by the functionality of the service and your preferences which you can set by using the ‘my preference’ functionality on your profile page.
- (b) Companies in the same group of companies as us: our subsidiaries (i.e. any organisation we own or control) or our ultimate holding company (i.e. any organisation that owns or controls us) and any subsidiaries it owns. These companies will only use your personal data in the same way as we can under this Privacy Policy.
- (c) Service providers, partners and advisors: third parties who provide a service to us, partner with us on certain business activities, advise us or that we work within other business capacities. For example, we use a third party delivery service to deliver any products you buy to your postal address. We may also pass your personal data to our marketing and other business partners and other carefully selected third parties who may wish to offer you other goods or services that we or they have identified as likely to be of interest to you. These third parties will only be allowed to use your personal data in accordance with our instructions or your marketing preferences (where applicable) and will be required to keep your information secure.
- (d) Purchasers of our business: personal data may be disclosed or transferred to buyers or prospective buyers of our business or any of our assets as part of the sale.
- (e) Law enforcement, regulators and other parties for legal reasons: third parties who we are under a legal obligation to disclose your personal data to or who we need to disclose your personal data to protect our rights, property or safety or the rights, property or safety of others, detect and investigate illegal activities and breaches of any agreement we have with you.
5- MARKETING AND ADVERTISING
5.1 You may receive marketing emails if you opt-in. You may unsubscribe at any time.
5.2 Email notifications may be sent about user-to-user interest. Opt-out is available.
5.3 Order- or service-related emails may be sent as needed.
5.4 Ad personalisation is based on user behavior and device data, using cookies and partner networks.
5.5 See Cookie Policy for detailed controls.
6- STORING AND TRANSFERRING YOUR PERSONAL DATA
6.1 Some data may be processed outside the EU. Protective mechanisms (e.g., SCCs) are applied.
6.2 Contact us to view our safeguards.
7- YOUR RIGHTS
- Withdraw marketing consent
- Control cookie settings
- Access, update, delete or restrict your data
- Data portability
- Right to object in certain circumstances
7.2 Rights requests processed promptly. Some legal exceptions may apply.
7.4 Complaints may be directed to your data protection authority.
8- RETENTION
8.1 Data retained as long as necessary for operations or legal compliance.
9- THIRD PARTY LINKS
9.1 We are not responsible for third-party site policies. Always review before providing personal data.
10- CHANGES
10.1 Updates to this policy will reflect in the modification date. Review periodically.
11- NOTICE
11.1 Notices may be provided via email or platform updates.
12- CONTACT
12.1 Contact us at online@houseproudfurnnishings.com or by post to Unit 2 6 Ballyrath Road, Armagh, Armagh, Northern Ireland, BT60 4LE, Attn: Privacy Manager.
COOKIES POLICY
Last updated: 18 June 2020
SUMMARY
We explain cookies and how they are used on our platform. Cookies improve functionality, remember settings, and tailor advertising.
WHAT ARE COOKIES OR SIMILAR TECHNOLOGIES?
Cookies are small files downloaded to your browser/device. They recognise returning users.
WHAT ARE COOKIES USED FOR?
Navigation, personalisation, analytics, and ad relevance.
TYPES OF COOKIES USED
- Strictly Necessary
- Analytics
- Functionality
- Advertising
- Social Media
COOKIE DURATION
Session cookies expire when browsing ends. Persistent cookies last until deleted or expired.
FIRST AND THIRD-PARTY COOKIES
First-party cookies are ours; third-party cookies are set by services like Facebook, Google.
HOW TO MANAGE COOKIES
You can enable, disable, or delete cookies via your browser. Note: disabling may affect site functionality.
Learn more: www.youronlinechoices.eu
CHANGES
This cookies policy may be updated. Please review regularly.
QUESTIONS
Email online@houseproudfurnishings.com or write to Unit 2 6 Ballyrath Road, Armagh, BT60 4LE
HOW TO COMPLAIN
Concerns can be addressed to our team or to the ICO:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113